You have just received an Amazon gift card and you’re excited to start shopping, but you may be wondering how exactly to use it. In this article, we will guide you through the simple steps of using an Amazon gift card, from redeeming it to making a purchase. Whether you’re a seasoned online shopper or new to the world of e-commerce, we’ve got you covered with all the information you need to make the most of your Amazon gift card. Get ready to unlock a world of possibilities with your Amazon gift card!
Checking the Balance
Online
To check the balance of your Amazon gift card online, you can visit the Amazon website and sign in to your account. Once you are signed in, navigate to the “Gift Cards” section, where you will find an option to check your balance. Simply enter the claim code from your gift card, and the website will display the remaining balance.
Via Phone
If you prefer to check your Amazon gift card balance via phone, you can call Amazon’s customer service hotline. Follow the prompts to navigate to the gift card balance check option, and enter the claim code when prompted. The automated system will then provide you with information about your remaining balance.
Redeeming the Gift Card
On Amazon Website
To redeem your Amazon gift card on the website, begin by adding items to your cart as you normally would. When you are ready to proceed to checkout, you will see an option to apply a gift card or promotional code. Click on this option and enter the claim code from your gift card. The website will automatically deduct the gift card amount from your total, and you can complete the transaction.
On Amazon App
Using the Amazon app to redeem your gift card is just as easy as on the website. Add the desired items to your cart and navigate to the checkout page. On the “Payment Method” section, you will see an option to apply a gift card or promotional code. Select this option and enter the claim code from your gift card. The app will take care of the rest, and you can finalize your purchase.
During Checkout
Alternatively, if you have not added any items to your cart yet, you can also redeem your gift card during the checkout process. On the payment page, you will find an option to apply a gift card or promotional code. Click on it and enter the claim code from your gift card. The gift card amount will be deducted from your order total, and you can proceed with the checkout.
Using the Gift Card Balance
Applying the Balance to Your Account
If you do not have any pending purchases but still want to use your Amazon gift card balance, you can apply it to your account for future use. To do this, go to the “Gift Cards” section on the Amazon website and enter the claim code from your gift card. The balance will be added to your account, and you can use it for future purchases.
Applying the Balance at Checkout
When you have a gift card balance available, Amazon will automatically apply it to your eligible purchases during the checkout process. If you have other payment methods on file, Amazon will use the gift card balance first before charging any other payment methods. This allows you to use your gift card without any extra steps.
Checking the Balance
To check the balance of your Amazon gift card, you can follow the steps mentioned earlier in the “Checking the Balance” section. By either visiting the Amazon website or using the phone service, you can easily find out how much balance is remaining on your gift card.
Using the Gift Card for Purchases
Selecting Items
When using your Amazon gift card for purchases, browse the website or app as you normally would. Find the items you want to buy and read the descriptions and reviews to ensure they meet your needs. You can use the search function or navigate through different categories to find the products you desire.
Adding Items to Cart
After selecting an item, you can add it to your cart by clicking on the “Add to Cart” or the equivalent button. You can continue browsing and adding items to your cart until you have everything you need. The items will be saved in your cart for easy access during the checkout process.
Proceeding to Checkout
Once you have added all the items you want to purchase to your cart, you can proceed to checkout. Review the items in your cart to ensure everything is correct, and make any necessary adjustments or deletions. You will then be guided through the checkout process, where you can enter your shipping address, payment information, and redeem your gift card if desired.
Applying the Gift Card at Checkout
Entering the Claim Code
During the checkout process, you will be prompted to enter your payment information. Look for the option to apply a gift card or promotional code, and click on it. Enter the claim code from your Amazon gift card and click “Apply”. The gift card amount will be deducted from your order total, and you can proceed with finalizing your purchase.
Reviewing the Balance
Once you have entered the claim code, Amazon will display the remaining balance on your gift card. Take a moment to review this information and ensure it matches your expectations. This will allow you to confirm that the gift card has been applied correctly and that you are using the desired amount.
Completing the Order
After applying your gift card and reviewing the balance, click on the “Place your order” or equivalent button to finalize your purchase. Amazon will process your order and send you a confirmation email with the details of your purchase. You can also track your order through your Amazon account.
Partially Paying with the Gift Card
Combining Payment Methods
If you have a remaining balance on your gift card and need to pay for a purchase that exceeds the gift card amount, Amazon allows you to combine payment methods. During the checkout process, after entering your gift card claim code, you can select another payment method to cover the remaining balance.
Applying the Gift Card Balance
To apply your gift card balance towards the purchase, make sure the gift card option is selected before entering your payment information. Amazon will then deduct the gift card amount from the total, and you can proceed to enter the additional payment method for the remaining balance.
Completing the Purchase
Once you have selected the payment methods and entered the necessary information, review the order details and click on the “Place your order” or equivalent button. Amazon will process the payment and send you a confirmation email. You can also monitor the status of your purchase through your Amazon account.
Using the Gift Card for Digital Content
On Kindle Devices
If you want to use your Amazon gift card for purchasing digital content on Kindle devices, such as e-books or audiobooks, make sure your Kindle device is connected to the internet. Open the Kindle Store on your device and search for the content you desire. Follow the prompts to select and purchase the item, and your gift card balance will be applied automatically.
On Kindle App
Using the Amazon Kindle app on your mobile device or computer allows you to access and purchase digital content in the same way as on Kindle devices. Ensure you are signed in to your Amazon account within the app, and select the content you wish to purchase. During the checkout process, your gift card balance will be utilized to cover the total cost.
On Amazon Music
To use your Amazon gift card for purchasing music or subscriptions on Amazon Music, visit the Amazon Music website or open the Amazon Music app. Browse the available songs, albums, or playlists and select the ones you want to purchase. At the checkout stage, your gift card balance will be applied to the cost of the selected content.
On Amazon Video
If you want to use your Amazon gift card for renting or purchasing movies or TV shows on Amazon Video, access the Amazon Video website or open the Amazon Video app. Browse the available content, select the titles you wish to watch, and proceed through the checkout process. Your gift card balance will be used to cover the rental or purchase fees.
Checking the Gift Card History
Viewing Your Gift Card Activity
To view the history and activity of your Amazon gift card, log in to your Amazon account and navigate to the “Gift Cards” section. Here, you will find the option to view your gift card activity. Click on it to see a detailed list of all your gift card transactions, including purchases and redemptions.
Reviewing Transactions
Within the gift card activity section, you can review each transaction to check the date, time, and amount associated with it. This allows you to keep track of how and when your gift card balance is being used. If you notice any discrepancies or unauthorized activity, you can contact Amazon customer service for further assistance.
Troubleshooting Common Issues
Invalid Claim Code
If you encounter an invalid claim code when trying to redeem your Amazon gift card, double-check the code for any typos or errors. The claim code consists of letters and numbers, so make sure you have entered them correctly. If the issue persists, contact Amazon customer service for assistance.
Expired Gift Card
Expired Amazon gift cards cannot be redeemed for purchases. If you have an expired gift card, contact Amazon customer service to inquire about possible options for retrieving the value or obtaining a replacement.
Gift Card Not Applied
If you experience an issue where your gift card balance is not being applied to your purchase, verify that you have entered the claim code correctly during the checkout process. Additionally, check that your gift card is still valid and has not been fully utilized. If the problem persists, reach out to Amazon customer service for further troubleshooting.
Insufficient Balance
If the balance on your Amazon gift card is insufficient to cover the full cost of your purchase, you will need to provide an additional payment method for the remaining balance. Make sure you have selected the gift card as one of the payment methods during the checkout process, and enter the additional payment information when prompted.
Replacing a Lost or Stolen Gift Card
Contacting Amazon Customer Service
In the unfortunate event that your Amazon gift card has been lost or stolen, you should immediately contact Amazon customer service for assistance. They will guide you through the necessary steps to report the situation and potentially replace the lost or stolen gift card.
Providing Required Information
During your conversation with Amazon customer service, be prepared to provide any necessary information related to the lost or stolen gift card. This may include the claim code, date of purchase, or any other details that can help them with the investigation and replacement process.
By following these instructions, you can make the most of your Amazon gift card and enjoy the convenience of shopping for a wide range of products and digital content. Whether you’re using it for yourself or giving it as a gift, Amazon gift cards provide a flexible and convenient way to shop on the Amazon platform. Happy shopping!
