How Do I Use Wifi Calling On My Iphone

Emily Thomas

So, you’ve always wondered how to use WiFi calling on your iPhone? Look no further, because we’re here to help! WiFi calling is a fantastic feature that enables you to make and receive calls using a WiFi network instead of a traditional cellular network. It’s perfect for those moments when you have limited cellular coverage or just want to save some precious data. In this article, we’ll guide you through the simple steps to activate and make use of WiFi calling on your beloved iPhone. So grab your device and let’s get started!

What is WiFi Calling

How Do I Use Wifi Calling On My Iphone

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Definition of WiFi Calling

WiFi Calling is a feature that allows you to make and receive phone calls over a WiFi network instead of using a traditional cellular network. It enables you to stay connected even in areas with weak cellular reception by utilizing the internet connection provided by a WiFi network.

Advantages of WiFi Calling

There are several advantages to using WiFi Calling on your iPhone. Firstly, it can significantly improve call quality, especially in areas with poor cellular coverage. By using a stable and reliable WiFi network, you can experience clear voice calls without the interference or dropped calls often associated with weak cellular signals.

Additionally, WiFi Calling can help you save on your cellular plan’s minutes. Since calls made over WiFi do not consume your cellular minutes, you can talk as much as you want without worrying about exceeding your plan’s limits. This is particularly beneficial for those with limited monthly minute allowances.

Another advantage of WiFi Calling is its ability to provide seamless call handover. If you are on a WiFi call and move out of the WiFi network’s range, the call can automatically transition to the cellular network without any interruption. This ensures that your conversations remain uninterrupted even when you are on the move.

Furthermore, WiFi Calling can be invaluable when traveling internationally. It allows you to make and receive calls without incurring expensive roaming charges. As long as you have access to a WiFi network, you can stay connected with your loved ones back home without worrying about exorbitant international calling fees.

Requirements for WiFi Calling

Compatible iPhone Models

To utilize WiFi Calling, you will need an iPhone that supports this feature. Currently, WiFi Calling is available on iPhone models starting from iPhone 5C and above.

iOS Requirements

In addition to having a compatible iPhone model, you need to ensure that your device is running the required iOS version. Prior to iOS 9.3, WiFi Calling was only available for select carriers. However, iOS 9.3 or later versions have expanded support for WiFi Calling, making it accessible to more users.

WiFi Connection

As the name suggests, WiFi Calling relies on a stable and reliable WiFi connection. You must have access to a WiFi network that is connected to the internet. Without a functioning WiFi connection, WiFi Calling cannot be enabled or utilized.

Carrier Support

The availability of WiFi Calling may vary depending on your cellular carrier. It is crucial to check with your carrier if they support WiFi Calling and whether additional fees or specific settings are required. Most major carriers now offer WiFi Calling as part of their service, but it is always good to confirm before attempting to set it up.

Setting Up WiFi Calling

Step 1: Check Compatibility

Before enabling WiFi Calling, you need to ensure that your iPhone model and iOS version are compatible, as mentioned earlier. Verify that your device meets these requirements to prevent any frustrations during the setup process.

Step 2: Enable WiFi Calling

To enable WiFi Calling on your iPhone, follow these steps:

  1. Open the Settings app on your iPhone.
  2. Scroll down and tap on “Phone.”
  3. Select “WiFi Calling.”
  4. Toggle the switch to enable WiFi Calling.

Depending on your carrier, you may need to follow additional prompts or agree to terms and conditions before WiFi Calling can be enabled. Your carrier may also require you to provide an emergency address for 911 services.

Step 3: Connect to WiFi

After enabling WiFi Calling, connect your iPhone to a WiFi network. Open the Settings app and select “WiFi.” Choose a WiFi network from the available options and enter the required password if prompted. Ensure that the WiFi connection is stable and has a strong signal strength for optimal performance.

Step 4: Verify Carrier Support

Once you are connected to WiFi, it is essential to verify that your carrier supports WiFi Calling. Go to the Phone app on your iPhone and check if you see a “WiFi” symbol next to the carrier name. If the symbol appears, it indicates that WiFi Calling is active and ready to use.

Troubleshooting WiFi Calling Issues

No WiFi Calling Option

If you are unable to find the WiFi Calling option in the settings of your iPhone, it may be due to one of the following reasons:

  • Incompatibility: Confirm that your iPhone model and iOS version are compatible with WiFi Calling.
  • Carrier Limitations: Contact your cellular service provider to ensure that they support WiFi Calling and have enabled it for your account.
  • Software Update: Check for any pending iOS updates on your iPhone and install them if available. Some carrier-specific updates may enable the WiFi Calling feature.

Inability to Enable WiFi Calling

If you have the WiFi Calling option available but encounter difficulties enabling it, try the following solutions:

  • Restart iPhone: Sometimes, a simple restart can resolve any temporary software glitches preventing the enablement of WiFi Calling.
  • Reset Network Settings: Go to the Settings app, navigate to “General,” then select “Reset.” Tap on “Reset Network Settings” and enter your passcode when prompted. This reset will remove saved WiFi networks and their passwords, so be prepared to reconnect to WiFi networks afterwards.

WiFi Calling Drops or Poor Quality

If you experience WiFi Calling dropping or poor call quality, consider the following suggestions:

  • WiFi Network Strength: Ensure that you are connected to a WiFi network with a strong signal. A weak WiFi signal can lead to dropped calls or degraded call quality.
  • Interference: Check for any potential sources of WiFi interference, such as other devices or walls obstructing the signal. Repositioning your iPhone closer to the WiFi router can help improve call quality.
  • Bandwidth Concerns: If multiple devices are connected to the same WiFi network, excessive data usage by those devices may affect WiFi Calling performance. Disconnect any unnecessary devices or restrict their bandwidth usage to alleviate the issue.

WiFi Calling Not Working in Roaming

WiFi Calling may not work while you are roaming internationally. Its availability is typically restricted to your home country’s carriers. To make and receive calls while abroad, standard cellular roaming or other internet calling methods may be more suitable. Consult your carrier for the best alternative in such circumstances.

Using WiFi Calling

How Do I Use Wifi Calling On My Iphone

Making a WiFi Call

Once WiFi Calling is enabled and properly set up, making a call is simple:

  1. Open the Phone app on your iPhone.
  2. Dial the desired phone number or select a contact from your contacts list.
  3. Tap the “Call” button.
  4. Your iPhone will route the call through the WiFi network instead of the cellular network, provided you have a stable WiFi connection.

Receiving a WiFi Call

When someone calls your iPhone while WiFi Calling is enabled, the incoming call will behave similarly to a regular cellular call. The incoming call notification will appear on your lock screen or within the app you are currently using. You can answer the call as you would with any other call.

Switching Between WiFi Calling and Cellular

If you move out of range of a WiFi network during a WiFi call, the call will seamlessly transition to the cellular network. Likewise, if you come back within range of a WiFi network while on a cellular call, the call can switch to WiFi Calling without any interruption. Your iPhone automatically prioritizes the strongest available connection.

To manually switch between WiFi Calling and cellular, go to the Settings app, select “Phone,” and toggle the “WiFi Calling on This iPhone” switch accordingly. You can also enable the “WiFi Calling Preferred” option to prioritize WiFi Calling whenever possible.

WiFi Calling Abroad

One of the significant advantages of WiFi Calling is its usefulness while traveling abroad. By using WiFi Calling, you can avoid costly international roaming fees for cellular calls. However, it is crucial to remember that WiFi networks abroad may have different quality and security standards. Connect to trusted and secure WiFi networks to ensure a reliable and safe WiFi Calling experience while abroad.

Customizing WiFi Calling Settings

Call Forwarding

To set up call forwarding while using WiFi Calling, follow these steps:

  1. Open the Settings app on your iPhone.
  2. Go to “Phone” and select “Call Forwarding.”
  3. Toggle the switch to enable call forwarding.
  4. Enter the desired phone number to forward calls to.

Configure call forwarding according to your preferences, such as forwarding calls when busy, unanswered, or unreachable.

Caller ID

To customize your Caller ID settings for WiFi Calling, perform the following steps:

  1. Open the Settings app.
  2. Tap on “Phone” and select “WiFi Calling.”
  3. Choose “Update Emergency Address” and follow the prompts to update your address.
  4. This updated address will be used for emergency services when you make WiFi calls.

Emergency Address

For WiFi Calling to support emergency services, you must provide an emergency address. Follow these steps to update your emergency address:

  1. Open the Settings app on your iPhone.
  2. Tap on “Phone” and select “WiFi Calling.”
  3. Choose “Update Emergency Address” and enter your current location’s address.

Ensure the address you provide is accurate and up to date, as it will be used to send emergency services to your location if you make an emergency call via WiFi.

How Do I Use Wifi Calling On My Iphone

WiFi Assist

WiFi Assist is a feature on iPhones that automatically switches to cellular data when the WiFi signal becomes weak. This helps maintain a stable internet connection for uninterrupted browsing or app usage. It is worth noting that enabling WiFi Assist may increase your cellular data usage.

To adjust the WiFi Assist settings, follow these steps:

  1. Open the Settings app on your iPhone.
  2. Go to “Cellular” and scroll down to find “WiFi Assist.”
  3. Toggle the switch to enable or disable WiFi Assist depending on your preference.

Preferred WiFi Networks

To prioritize specific WiFi networks for WiFi Calling, perform the following steps:

  1. Open the Settings app on your iPhone.
  2. Tap on “Wi-Fi” to view available networks.
  3. Press and hold on a WiFi network you wish to prioritize.
  4. Select “Forget this Network” and confirm the action.
  5. Reconnect to the preferred WiFi network, and your iPhone will prioritize it for WiFi Calling whenever it is available.

Data Usage with WiFi Calling

WiFi Calling and Data Limits

While WiFi Calling does consume data, the amount is relatively minimal compared to other data-intensive tasks such as streaming videos. However, it is important to be aware of your data limits, especially if you have a capped or limited data plan.

To monitor your data usage on iPhone, go to the Settings app, select “Cellular,” and scroll down to view your data usage statistics. This will give you a clear overview of how much data your WiFi Calling activities consume.

WiFi Calling vs. Cellular Data Usage

WiFi Calling primarily uses your internet connection and does not count towards your cellular data usage. However, in some cases, WiFi Calling may automatically switch to cellular data, such as when the WiFi network signal is weak or unavailable. During these instances, WiFi Calling will consume cellular data, so it is recommended to keep an eye on your cellular data usage to avoid unexpected charges.

Data Saving Tips

To minimize data consumption while using WiFi Calling:

  • Connect to WiFi whenever possible to avoid using cellular data.
  • Restrict background app refresh and automatic app updates, as these can consume data in the background.
  • Turn off WiFi Assist if you prefer to use WiFi exclusively and want to avoid accidentally utilizing your cellular data.

Security and Privacy Considerations

Encryption of WiFi Calls

WiFi Calling utilizes encryption to secure your voice calls, ensuring that they remain private and protected from unauthorized access. This encryption scrambles the voice data during transmission and can only be decrypted by the intended recipient.

It is important to note that while WiFi Calling utilizes encryption, other communication methods such as messaging and internet browsing may still be susceptible to security risks. Using secure messaging apps and browsing websites with SSL encryption can further enhance your overall online security and privacy.

Security Measures

To enhance the security of your WiFi Calling experience:

  • Use strong and unique passwords for your WiFi networks to prevent unauthorized access.
  • Regularly update your iPhone’s operating system and security patches to stay protected from known vulnerabilities.
  • Avoid connecting to public WiFi networks, as they can be insecure and potentially expose your data to malicious actors.
  • Enable a passcode or biometric authentication on your iPhone to protect it from unauthorized access.

By implementing these security measures, you can bolster your overall privacy and protect your WiFi Calling activities.

Privacy Concerns

While WiFi Calling is a secure and private communication method, it is important to be mindful of potential privacy concerns outside of the call itself. Some considerations include:

  • Your WiFi network provider may collect and log metadata related to your WiFi Calling activities. Review their privacy policies to understand how they handle this data.
  • Be cautious when using public WiFi networks, as they may be monitored or compromised, potentially exposing your calls or personal information.
  • Avoid sharing sensitive personal information during WiFi calls, especially on unsecured or unfamiliar WiFi networks.

Vigilance regarding these privacy concerns can help ensure your WiFi Calling experience remains secure and private.

Limitations of WiFi Calling

Non-Compatible Devices

Some older iPhone models may not support WiFi Calling, and therefore, this feature will be unavailable. If your device does not meet the compatibility requirements, consider upgrading to a newer iPhone model or exploring alternative solutions for improved call quality and coverage.

Cellular Network Coverage

WiFi Calling’s effectiveness heavily relies on the quality and availability of your WiFi network. In areas with limited or no WiFi coverage, you may experience interruptions, dropped calls, or a decline in call quality. In such cases, relying on standard cellular network coverage may be a more reliable option.

Emergency Services Limitations

While WiFi Calling can be useful in emergencies, there are a few limitations to be aware of. In some regions, emergency services may not be able to pinpoint your exact location when making an emergency call via WiFi. Providing an accurate emergency address during WiFi Calling setup is crucial to ensure that emergency services can reach you if needed.

Dependence on Stable WiFi Connection

WiFi Calling relies on a stable and robust WiFi connection. If your WiFi signal is weak or unstable, it can impact call quality and result in dropped calls. It is essential to connect to a reliable WiFi network and monitor the quality of the connection to ensure a seamless WiFi Calling experience.


WiFi Calling offers numerous benefits, including improved call quality, cost savings, and international connectivity. By following the steps to enable WiFi Calling on your iPhone and customizing the settings to fit your preferences, you can optimize your WiFi Calling experience. Remember to consider the limitations, such as compatibility, network coverage, and emergency services, to ensure that WiFi Calling is the right communication solution for you. With WiFi Calling, you can stay connected, even in areas with weak cellular reception, and enjoy clear and uninterrupted conversations.